FAQ

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Frequently asked questions

How does it work?


It's easy! Simply fill out the FREE quote form and attach any drawings, or email us at engineer@cloudninetakeoffs.com with your request and we will get back to you within 2-3 hours with a quote. Once you have accepted the quote, simply choose your preferred payment method. Once we have received payment we will commence work on your Takeoff immediately.




How long does it take to complete my takeoff?


This depends on the size and scope of the job. However, as soon as we receive your plans we will provide a quote for both the cost of the job and the time it will take us. If you have a specific deadline we are able to offer a priority service for a small fee.




What if I'm not satisfied with your service?


Whilst we are confident you will be delighted with our work, if there is anything that doesn't meet your needs please let us know immediately so our engineers can work with you to resolve any outstanding issues.




What if the developer changes the plans after I receive my takeoff?


Changes from the developer is a common occurrence in any construction job. We will continue to work off the documents that you have submitted until we receive an email from you with updated documents. An adjustment in the quote might be necessary if the updated plans increase the amount of time required on the job significantly. If there is a significant increase in cost, our customer service team will contact you to seek your approval before continuing.




How can I monitor the progress of my takeoff?


Our dashboard system allows you to follow the progress of your takeoff. If you want to speak to the lead engineer, you will be provided with their contact details upon confirming the job.




What types of takeoffs do you do?


We offer Mechanical / HVAC, Plumbing and Electrical material takeoffs for Domestic, Commercial, Civil and Public works.





Additional Info

Payments Accepted

Barefoot Floors accept payment by the following methods:

- Bank Transfer

-Credit Card (we do not charge any additional fees to pay with credit card)

-Cheque

Satisfaction Guarantee

Barefoot Floors are a 'customer first' business. We understand what it can be like to face the cost and headache of unexpected repairs. 


We promise to communicate clearly with you throughout the process and help you understand the root cause of the issue, as well as what we do to fix the problem. 

We promise to be transparent with our processes from quoting to the injection itself, to leave you at ease knowing the issue will be solved with a minimum of fuss. If we cannot fix the problem, we will explain why and suggest other viable solutions.

All of our injection work comes backed with a 7 year guarantee, meaning we will rectify any tiles that have previously been injected, free of charge.

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